Returns & Exchanges

At Butterfly, we want your home to feel perfect, so we offer a 30-day window for returns and exchanges on all eligible furniture and decor items. If your selection doesn't flutter into your heart, we are here to help you find the right fit.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Pack with Care

Place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

3

Attach Shipping Label

Download and print your prepaid return shipping label from our portal and securely tape it to the outside of your box.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing